| Something does not work, where do I start troubleshooting? |
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Try to reproduce the problem. Make a test call. Find the the call in CDRTool and /var/log/syslog. In CDRTool save the query. Provide the name of the saved query to AG Projects support. Even better, narrow the search to find a single call (use the SIP Session ID in the search screen), this helps pinpoint the problem and saves time when requesting support to AG Projects. The query is saved in CDRTool Logs section and can be re-run later to reproduce the query that showed the problem.  |