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Support
For purchased products please submit your support request via the ticketing system at the following address:

http://support.ag-projects.com

The login details are provided in the contract. In the ticketing system you may describe the problem and provide a list of recipients that will be notified about the ticket's progress. If phone assistance is required, please provide the contact details of the person whom shall be contacted.

You may want to consult also the online documentation before opening a ticket.

  • Usage instructions  ( 24 items )
    Documents in this category provide information about how to use Multimedia Service Platform.
  • Frequently Asked Questions  ( 45 items )
    This section lists Frequently Asked Questions related to operating Multimedia Service Platform.